Our Policies

Each unique piece is carefully handcrafted giving great attention to quality, detail and texture. Each work is a symbol of the human spirit and rich in beauty and symbolism. We hope you feel good when wearing our jewelry. Please take care not to expose your new ib design to chlorine, bleaching agents or chemicals. If for any reason you are not completely satisfied with your purchase, please return the item. We will gladly issue a refund within 30 days of purchase, or offer a store credit. We guarantee all work with a warm heart and smile. Peace.

If ib designs has your item available, your order will be shipped within 2 or 3 days. If ib designs does not have your item available at the time you purchase it, we will alert you by email and ship your order within one week.

We ship all over the world. For US addresses, each package is insured and comes with delivery confirmation. You can choose from the following:

Priority Mail (3-5 days) – $15.00

Priority Mail with Signature Confirmation (3-5 days) – $17.00

Express Mail (1-3 days) – $25.00

Fed Ex (1 day) – $40.00

Shipping within the USVI
All orders shipped within the USVI are sent priority mail at no charge. Express mail is available for $25. There is a $15 shipping charge for exchanges or repairs shipped within the USVI.

International & Canada
International and Canada addresses are shipped USPS or Fedex.

Priority Mail with No Tracking – $25.00

Express Mail with Tracking – $45.00

Fedex with Tracking – $75.00

If you need to exchange a purchase or require repair to an item you purchased from ib, please ship the item(s) to our mailing address and include $15.00 for return shipping. Please include instructions, email address, shipping information, and payment inside of package.

ib’s Trade Up Bracelet Policy
Your ib bracelet may be upgraded to a larger wrist size, to a wider band width, or from silver to gold within the same design family. When you return your old bracelet, just pay a $10 trade up fee plus the price difference.

Mailing Address
ib designs
PO Box 223305
Christiansted, VI 00822

Your Privacy
We are committed to maintaining the privacy of our customers. When you place an order with ib designs, the information you share — name, address, phone numbers and information about the products you order — is never distributed or sold to an outside party.

If you still are uncomfortable with placing an order through our website, please call us at 340-773-4322 to place your order.